Frequently Asked Questions
Straight Answers.
No fluff. If you have a question about the protocol, the product, or the science — it's answered here.
The Product
What exactly is Clean Whey?
Clean Whey is a specialised shaker cleaning system — available as daily tablets and a concentrated powder — formulated specifically for the unique molecular chemistry of protein residue. It’s not a general cleaner. It’s built for one job: eliminating the odour, biofilm, and bacteria that live inside protein shakers.
What’s the difference between the tablet and the powder?
The Daily Tablet is your everyday maintenance protocol — quick, portable, use it after each shake. The Concentrate Powder is a deep-clean, shock treatment for shakers that have been neglected, smell despite regular washing, or have built-up biofilm from weeks of use. Most athletes keep both.
Does it leave a smell or taste behind?
No. The formula is residue-free by design. After rinsing, your shaker will smell like nothing — which is exactly the point. There’s no fragrance transfer, no aftertaste, and no risk of it interfering with your next shake.
How many cleans do I get per pack?
The 8 pack gives you 8 daily cleans — about one week of daily use. The 30 pack is a full month. The Concentrate Powder tub gives approximately 20 deep-clean uses depending on dose.
How It Works
Why doesn’t dish soap fix the smell?
Dish soap is designed to cut grease. Protein residue is a completely different problem — it bonds to the microscopic surface of plastic at a molecular level. Dish soap lifts surface dirt but leaves the embedded biofilm intact. That’s why the smell always comes back. Clean Whey uses pH neutralisation and protease enzymes to break down the protein itself.
Do I still need to use the dishwasher?
No. Clean Whey replaces the dishwasher for your shaker. Dishwashers can’t reach the lid seal, threads, or mixing ball properly — the exact spots where bacteria accumulate. The vortex protocol reaches all of these dead zones without heat or machinery.
Safety
Is it safe for plastic shakers?
Yes. Clean Whey is food-grade and BPA-safe, formulated for use in all plastic, stainless steel, and glass vessels. It won’t degrade plastic or leave chemical residue.
Is it safe for metal and stainless steel shakers?
Yes. Safe for all stainless steel, double-wall, and insulated bottles including premium brands. The formula won’t corrode metal or damage seals.
Shakers
What’s the difference between the plastic and metal shaker?
The Plastic Shaker is BPA-free Tritan — lightweight, durable, and ideal for daily gym use. The Metal Shaker is double-wall stainless steel with 24-hour cold retention — built for the athlete who invests in premium gear and wants it to last. Both are engineered to work with the Clean Whey protocol.
Do the shakers come with Clean Whey tablets?
The Protocol Kit bundle — shaker + 30 pack tablets — is the recommended combination and is available at a discount. Individual shakers can also be purchased separately.
Orders & Shipping
Where do you ship?
We ship Australia-wide with free shipping on orders over $50. International shipping is available at checkout for selected destinations.
How long does delivery take?
Orders are processed within 1–3 business days. Standard Australian delivery is 3–5 business days after dispatch. You’ll receive tracking details by email once shipped.
READY TO START THE PROTOCOL?
Drop. Shake. Rinse. The last shaker cleaner you'll ever need.
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