Frequently asked questions

Straight answers.

No fluff. If you have a question about the protocol, the product, or the science — it's answered here.

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01

The product

What exactly is Clean Whey?

Clean Whey is a specialised shaker cleaning tablet formulated specifically for the unique molecular chemistry of protein residue. It's not a general cleaner. It's built for one job: eliminating the odour, biofilm and bacteria that live inside protein shakers.

What's the difference between a Daily Clean and a Shock Clean?

Same tablet, two methods. The Daily Clean is your everyday maintenance protocol — one tablet, shake, rinse, done in about five minutes. The Shock Clean is the deep-restoration protocol for shakers that have been neglected or smell despite regular washing: two tablets and a 15–30 minute soak. Most athletes run the daily protocol and shock-clean only when needed.

Does it leave a smell or taste behind?

No. The formula is residue-free by design. After rinsing, your shaker will smell like nothing — which is exactly the point. There's no fragrance transfer, no aftertaste, and no risk of it interfering with your next shake.

How many cleans do I get per pack?

The 30 pack is a full month of daily cleans. A Shock Clean uses two tablets, so restoring a badly neglected shaker costs you two days of the protocol — still cheaper than replacing the bottle.

02

How it works

Why doesn't dish soap fix the smell?

Dish soap is designed to cut grease. Protein residue is a completely different problem — it bonds to the microscopic surface of plastic at a molecular level. Dish soap lifts surface dirt but leaves the embedded biofilm intact. That's why the smell always comes back. Clean Whey neutralises the pH environment odour-causing bacteria need to survive, and the vortex action carries it into the micro-scratches soap never reaches.

Do I still need to use the dishwasher?

No. Clean Whey replaces the dishwasher for your shaker. Dishwashers can't reach the lid seal, threads, or mixing ball properly — the exact spots where bacteria accumulate. The vortex protocol reaches all of these dead zones without heat or machinery.

How long does a clean take?

About 5 minutes for a Daily Clean — drop, shake, rinse, back in the bag. A Shock Clean is a 15–30 minute soak for shakers that need restoring.

03

Safety

Is it safe for plastic shakers?

Yes. Clean Whey is food-grade and BPA-safe, formulated for use in all plastic, stainless steel, and glass vessels. It won't degrade plastic or leave chemical residue.

Is it safe for metal and stainless steel shakers?

Yes. Safe for all stainless steel, double-wall, and insulated bottles including premium brands. The formula won't corrode metal or damage seals.

04

Shakers

What's the difference between the plastic and stainless steel shaker?

The Plastic Shaker is BPA-free Tritan — lightweight, durable, and ideal for daily gym use. The Stainless Steel Shaker is double-wall with 24-hour cold retention — built for the athlete who invests in premium gear and wants it to last. Both are engineered to work with the Clean Whey protocol.

Do the shakers come with Clean Whey tablets?

The Protocol Kit bundle — shaker + 30 pack tablets — is the recommended combination and is available at a discount. Individual shakers can also be purchased separately.

05

Orders & shipping

Where do you ship?

We ship Australia-wide with free shipping on orders over $50. International shipping is available at checkout for selected destinations.

How long does delivery take?

Orders are processed within 1–3 business days. Standard Australian delivery is 3–5 business days after dispatch. You'll receive tracking details by email once shipped.

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